We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.

Fairglen Residential Home (hereafter Fairglen) is a residential care home that provides personal care and support for up to 12 people with a learning disability, autism or who have complex needs associated with their mental health. At the time of the inspection there were 10 people living at the service.