Whim Hall Care Home is owned and managed by St Philips Care Limited (referred to in the report as the "provider"). The service is registered as residential care to provide accommodation to a maximum of 44 older people, of which six can be under 65 years of age. At the time of the visit 20 people were living at Whim Hall. The home is divided into two units known as Whim and Tweed. There is a separate access to each of these units.

The home is situated in a rural area with no access to public transport. The home has its own vehicle to use. Access is via a pleasant, shared driveway, through a country setting. There is a car park and there are large garden areas around the home which people have access to. There are separate kitchen, laundry and staff facilities.

The aims of the service state: "We want everyone to feel that they are able to retain their independence, privacy, dignity and way of life in an environment that provides them with the safety, security and specialist care that they need to live their lives to the full." We made an unannounced visit to the service on 8 December. This was a second focussed follow up inspection to evaluate on requirements and areas for improvement made at the inspections on 10 June 2021 and 9 September 2021. These reports should be read alongside this report.

During the inspection we used the Health and Social Care Standards to evaluate the care and support people experienced. The standards focus on the experience of people using services and describe what people can expect, they can be accessed at: http://www.gov.scot/Publications/2017/06/1327/downloads